• 01508 499276
  • 07850 224805
New Central Garage, Mill Road, Hempnall, Norwich, NR15 2LP kilbourns@hotmail.com
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Ws Kilbourn & Son Testimonials in Hempnall, Norwich

At Ws Kilbourn & Son we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our customers have to say about us...

  • Hi Mark Thanks very much for a smooth and enjoyable car purchase doing business with you and well worth the two hour drive from Essex. The car is awesome and great to drive. I would definitely recommend you and will definitely look you up again in the future. Thanks again
    Conner
  • Thank you for your excellent service.
    Hazel & David
  • Dear Mark Sorry its taken me so long to get round to letting you know how were getting on with the car . We are very pleased with the vehicle .It suits us and our needs really well - perfect .The condition is excellent -just as you described ,and we are very glad that we made the trip to Norfolk to buy the car. Thanks for your help and service . Kind regards
    Lara and Gavin
  • Hi Mark Rally happy with car and dealing with you and appreciate your honesty and trust with me. Best Regards
    Mike
  • Hi Mark Thanks again for today and great to meet you.Your custom was well received and would have no hesitation in coming back (perhaps in six months for that RS!) Kind regards
    Dave
  • DANNYS NEW FIESTA ECOBOOST TITANIUM TO LEICESTER Hi Mark I would just lik to say that i love my new car i bought off you a week ago its in perfect showroom condition and was a great price .Also the service i recieved was excellent ,i loved the personal touch that you do not get with a main dealer .I drove all the way from Leicester to buy my new car and i am so glad i did ,i would highly recommend buying a car from W.S.Kilbourn & Son and when i need a new car i will definatly be coming back. Once again thank you for your excellent service and honesty Mark and the team.
    Daniel Brewin
  • Many thanks for all your help in sorting us out the FORD Tourneo -We had a great journey back home to Canterbury in it and are very pleased with our purchase. It was well worth the trip to come and see you and your great set up . We are well pleased to have purchased such a low mileage vehicle at a good price and would not hesitate to recommend you. All the best.
    Tudor & Kate
  • Mondeo Titanium X Sport .St Neots Hi Mark ,Just a quick email to say how happy we are ,the car as well as the service we got from you .Very welcoming and a pleasure to do busness with .if you would like to let me know how to complete the feedback for your website i would be happy to do that .Thanks again.
    Riki & Donna Chalkley
  • NEW FIESTA ST 2 local Customer Thanks Mark,I have bought many ,many cars and often,it was as pleasure as having a tooth extracted!!. But it was both reasurring and uncomplicated dealing with Kilbourns and a true pleasure .And by the way,the cars great ,just like wearing a glove. Thanks mate
    Gary
  • Focus 1.6 Tdci 2014 Many extras Hi Mark its almost 2 weeks since i got my Ford Focus delivered starting to really enjoy it,as you know we had a problem tring to get to see the car but you assured us the car was like new .We are vert pleased to say the car is as good as you said it was.3 phone calls and no fuss the deal was done its nice to find a no nonsense car dealer .if you need to transporta car to Ireland we can also recommend M.V.T. transport like Kilbourns they are first class.Mark we will certainly recommend Kilbourns to friends and family.
    N.D'Arcy Co .Armagh N.Ireland
  • Ka Titanium to Newcastle. I came all the way from Newcastle upon Tyne by train, to buy the Ford Ka (top of the range) EA64MGY. Mark is a pleasure to deal with and a man of his word described the car as it was,100 percent trusted man. Well pleased with the car ,drove cback to Newcastle 320 miles ,would recomend Kilbourns to anyone . Top quality cars thanks,
    Mark
  • ABARTH 595 Competizone to Nottingham. Sept 2015 Hi Mark. Just a quick note to thank you for all of your help over the Abarth 595 that i recently purchased from you for my son .Needless to say he is delighted with it -what a fantastic little car .This is the fifth car that my family has purchased from you and all i can say is that the six hour round jouney is well worth the effort every time . Thank you again for another pleasing car buying experience . With kind regards . Chris
    Chris Royston
  • Feedback on purchase Fiesta Titanium X 125ps Feb 2016 Hello Mark.Thanks for sourcing my latest car.We are both extremely happy with our latest purchase,this being my second purchase from you . Will recomend you to family and friends in the future. regards
    Janice & Basil
  • Range Rover Vouge SE Jan 2016 Dear All .Just a little thank you for being so helpfull and for your after care when i couldnt work things out on the Range Rover . I have received the extra head phones and once again thank you ,for all your help.Yours is a great garage and has truely wonderful staff. You should all be proud to work there . Many thanks
    Julie Smith
  • Hi Mark Just wanted to email to say how pleased we are with the Ford Toureno we collected from you last week and to thank you for your very professional service .We found the transaction very easy and simple .Thank you again and good luck with the business . Kind regards Jon &Vivien. From Devon.
    Jon & Vivien
  • We just wanted to say a huge thank you for the quality of service we received and the outstandingly good condition the advertised Fiesta was in ...I know you said it was as New but it really was .We saw many examples of similar but none could match the condition of yours !!.We would deal again with you in future despite the 120 mile tripaway. Sincere thanks.
    Vince and James Hyde
  • Hello Mark I want to thank you for sourcing the Audi .I'm entirely happy with the car ,which is the second vehicle I've purchased from you and, as before ,you made the process both pleasurable and hassle free . Kind regards Gary.
    Mr Gould
  • Fiesta Sport Van . Hi Mark , Thank you for your excellent service ,when purchasing my fiesta van, it was a pleasure to deal with you .I thank you for trusting me , and handling everything for me .I would highly recommend you and your company. Regards Gavin.
    Mr Gavin Barber
  • Good Morning Mark I just wanted to provide you with some good feedback ..I am loving the car so far ! its such a great drive! and more importantly, the sound system is awesome. Anyway, thanks again it was a pleasure dealing with you. Kind regards Marc.
    Marc Gridley
  • Morning Mark. Arrived home to Scotland safely and car drove perfect . I have one happy wife she is delighted with the car. Even people passing my drive have complimented me in the car as it really suits the magnetic grey.it was worth the journey to deal with you as you were very pleasant to deal with.The cars condition was exactly as you described it and really was brand new having only 21 miles on the clock with a great saving on a new car especially with the number of extras added to it . The tank of fuel was also a nice touch as I have never had that before when purchasing a car .I will happily recommend you to anybody I know who is looking for a quality car ,as the cars seen at your garage all appeared to be in very good condition. Thanks again Sandy.
    Sandy Cruden
  • My Experience. Excellent service from Mark and also a special mention to Gary they both make the experience of buying the car enjoyable .
    Dave
  • Lovely Old School Values and Garage. Which is a gem .Very nice garage ,no pressure at all from Mark when we were there . Let us look around the car unaccompanied and go for a test drive by ourselves which was nice, Really competitive pricing as well definitely recommend.
    Ian Plillips
  • SIMPLY EXCELLENT.Brilliant garage that knows all about customer service and delivering excellent cars.I would definitely use them again without any hesitation.
    Mike Sundercombe
  • Exactly how buying a vehicle should be. Vehicle proved to be exactly as advertised with no surprises . Vehicle was fairly priced and all documentation in order to enable efficient purchase. Far less stress than buying privately.
    AK17GU_ Geoff Shore